hmm i think this will be a nice phone cant wait 2 get it!! as soon as i make 100 dollars im getting it!!
Rating: 3 / 5

This is a really good phone. At first I had trouble with the phone. So I contacted Virgin Mobile, and they sent me a new one. Now I am so happy. This phone is really nice. In my opinion the best VM phone. I’ve had the Wildcard and the Shuttle. And this phone is way better than both of those phones. The keyboard is small but you get used to it. And the screen is so big, bright, and clear. I would definitely recommend this phone.
Rating: 5 / 5

The Kyocera X-tc functions as advertised, a good phone in general. The graphics on screen are a bit primitive, but this is not a high-end phone.

Although the phone has a USB connection and you can buy USB cables, the device drivers to allow the phone to connect to your computer are not available. The USB connection can be used to charge the phone’s battery, but not to exchange data.

Virgin Mobile is terrible:

– When we activated the phone with a phone card, Virgin Mobile’s website acknowledged the card but then lost the information. Virgin Mobile’s representative said that their website was “having problems”, but that they could not restore the lost minutes. However, the phone card was still counted as having been used.

– If you associate a credit card with your account for top-up purposes, then Virgin Mobile is very reluctant to let you take the credit card off the account. You are trapped with them having your credit card information, even if you tell them to remove it.

– Do not leave any unused cash balance (top-up) on your account. Use all cash balance immediately. Virgin Mobile permits third-party vendors to charge your account–presumably with your permission, but in practice whenever it pleases the third party vendor–and Virgin Mobile disavows all responsibility for the transaction. If you have a positive balance, then you are fair game for a third-party vendor to “activate” a service without your permission and claim your balance. Virgin Mobile will not assist you.
Rating: 1 / 5

I bought this phone about 2 weeks ago. I absolutely LOVE this phone. Finally, a VM phone, that doesn’t LOOK like a vm phone. You can even buy snap on cases for it which I did and they work great, and then the phone can be any color you want. I was debating on this or the shuttle. . . my last phone was a slider sonic, which I LOVED, but it finally died on me (after 2 yrs). I wanted the shuttle bc of how much I loved the slider sonic. . . but chose the xtc bc of the keyboard. . . I do not text much but am tired of having to be annoyed by texts people send me. . . they would write a long text and I would answer in 2-3 words. Now I dont mind texting back at all. To me, the keyboard is easy to use. The one thing I miss is the video recording option. . . the shuttle does have this. . . I liked being able to take a short video of my kids, and put it on my computer w/o having to either email it to myseldf or “upload” to VM. I do carry around my camera all the time, and so just use that more, so it wasn’t REALLY a big issue for me, and it having the keyboard makes up for it. I don’t think I could go back to a phone w/o a keyboard, and I am 40 yrs old not a teenager, and its only been 2 weeks. But, I do, kinda miss not being able to record video, but not enough to get the shuttle over this. I am NOT a heavy texter by any means, but its hreat to have when I want it. I love being able to put MY music on it. . . thats why I kept my slider sonic for so long, it used to be the ONLY vm music phone. Buy a cord and listen to it over your car stereo, and if it rings the music will stop and the phone rings. I have never used bluetooth, but my regular headphones (had to buy an adaptor at radio shack 3. 5mm to 2. 5 mm I think, but I had it 2 yrs you need it to use regular headphones on ANY phone) work just fine too, to listen to music. A great phone, overall, if you are used to pay-as-you-go phones, it is THE BEST!!! If you are switching from a major contract carrier, there are better phones out there for the same price. . . but for vm it is the best and you wont feel like your talking on your kids phone, it really is nice.
Rating: 5 / 5

If I can stop one person from buying this phone I will be happy. This is the 4th Virgin Mobile phone I have bought in 3 years and this buy far is the worst. What makes it worse is that the other 3 phones I have bought were less than 40 bucks each. This phone has been nothing but a nightmare since I got it. I have listed just a few of the problems:

1) I have had the phone for 5 months now and the battery is almost completly worthless. It has to be charged every 10 hours and a 20 minute phone call just about drains it from fully charged.

2) Once a day, at least, when I open slide the phone closed it resets.

3) Once every other day or so the phone freezes like a old PC computer. I have to take the battery out and put it back in to reset the phone.

4) I have used 2 different text tones since I got the phone. However, the phone just seems to chose whichever one it wants to use. There is no ryhme or reason to it.

5) Of the 4 Virgin Mobile phones I have bought this one gets the worst coverage. Not only talking but sending and recieving text messages.

These are just a handful of the problems I have had in 5 months. Had I bought a cheap phone I would not have minded, but having spent 100 bucks at the time, it did make me angry

Rating: 1 / 5